Certain substances actually eat into leather skins and can cause permanent damage. In order to properly treat these stains to avoid permanent damage, it is important for you to advise us before cleaning. For instance, we may need to avoid pressing a garment which could cause a “burn” (see below).
Damage caused by these substances appears as shriveled or hardened/crystallized areas or “burns”. While this is permanent damage, we have a process which can sometimes smooth out shriveled areas and minimize the appearance of the damage. Watch out for these substances: