Customer Reviews

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We strive to impress every customer with our leather cleaning skills and abilities to bring garments and accessories back to life. Here’s what customers say about the results of our efforts.

What our customers are saying …

 

Ram is fantastic! It is my second time taking one of my leather coats there – this one for a new lining. Carol was so great, explaining what would be done and she is such a nice person too! I am so pleased with the work and very pleased with the price. I highly recommend them for all your leather goods… Take it to Ram! I like them so much that I wrote about them on Facebook!

Mike, Detroit, Michigan

I came from Windsor Ontario Canada, for your service. It was well worth it.  My black leather jacket looks and feels like new. Carol is very nice and I like her customer service. I will see you again when I need to bring in another jacket or boots.

Mike, Windsor, Ontario

I just wanted to thank you for the great work on this handbag. My wife is thrilled to have it back! I appreciate your help on this. Jan was so upset when the nail polish was spilled on her new purse and so thrilled to get it back. You all saved the day.

Ron, Fenton, Michigan

Thank you so much for all of your help with my aunt’s leather coat. She loved it and really appreciated all of the effort…The coat has a lot of sentimental value and now looks brand new! I can’t thank you enough for the excellent customer care, service, and result.

Carol, Rockville, Maryland

I just wanted to let you know that your employee Carol went above and beyond what anyone would expect for us. She was just wonderful and had such a great attitude. Thanks for the great service and I will highly recommend your company.

Kenneth, Farmington, Michigan

Just wanted to let you know that I received my chaps earlier this week. They look fabulous! Thank you so much for the great service. I will most definitely recommend your services to my other chap-wearing horse friends!

Michelle, Danville, Michigan

I had my son’s leather varsity jacket cleaned by a local “leather cleaning expert” and the jacket came back ruined. I sent the jacket to Ram Leather and was amazed how they were able to repair the damage, restore the finish and renew my son’s jacket to a like-new condition. Thank you!

Sue, Grapevine, Texas

Ram Leather cleaned a pair of my UGG boots. I have had the boots for 2 years and they have survived salt/snow all over U of M campus, muddy football tailgates and dirty fraternity house floors. When I sent them to be cleaned they were in very, very, very poor shape and they came back looking amazing! I am sooo impressed! I am going to tell my sorority about Ram! Thanks again!

Yvonne, Brighton, Michigan

My wedding was the weekend of the “big black out” in Michigan. Not only did Ram Leather Care clean and beautifully preserve my wedding dress and veil, they also let me add the articles about the news-making events of the weekend and displayed my wedding invitation on the front of the box. What customer service!

Amy, Portland, Oregon

What a pleasure it was to deal with your Customer Service Representative regarding refinishing my leather jacket. My jacket was over 15 years old and had a lot of wear marks. After talking to your rep, I decided to see what your company could do. I sent it to you and in a short time received my jacket back looking like new. I live in California and must say I was a little hesitant to send it out of state for refurbishing, but I was pleasantly surprised when it came back looking as good as new. I will be happy to recommend you to anyone.

Larry, Santa Barbara, California

Ram Leather Care, you were able to fix my leather Lazy Boy recliner! Not only did you repair the reclining mechanism but also re-stuffed the area where the small of back is at, plus you were able to perfectly match and touch-up some scuff marks from my chair being moved. Thank you for giving me back my favorite chair in ‘brand new’ condition.

J. O’Connell, Royal Oak, Michigan

I wanted to tell you what a pleasure it was to deal with your Customer Service Representative regarding refinishing my leather jacket. My jacket was over 15 years old and had a lot of wear marks.  After talking to your rep, I decided to see what your company could do. I sent it to you and in a short time received my jacket back looking like new. I live in California and must say I was a little hesitant to send it out of state for refurbishing, but I was pleasantly surprised when it came back looking as good as new.  I will be happy to recommend you to anyone.

Larry, Santa Barbara, California

I had a white leather coat that had the misfortune of getting snagged on a sharp object which made a tear in the front yolk of the coat.  I thought perhaps I could get it fixed by bonding the edges together on the inside which would close the opening although the tear lines would still be visible.  I took the coat to Ram Leather Cleaners to show them the damage and they said they could repair it for me.  A week later I picked up my repaired coat and was delighted to see that the tear was no where in sight.  Ram had replaced the damaged panel with a matching leather piece and then dyed the piece to match perfectly with the rest of the coat.  No one could tell that there had ever been a tear or that the panel had been replaced.  I was extremely pleased with the outcome.  The service was professional, the job was perfect and the coat was ready when it had been promised.  I would not hesitate to use Ram for any leather cleaning or repair work I might need.  I heartily recommend Ram Leather Cleaners.

Jill, Livonia, Michigan

Just wanted to let you know that I appreciate your prompt & excellent service.  This is the second claim I’ve assigned to you & the results have been great both times!  I am lucky to have found your company by searching the Internet.  I have already advised my team here at Champion to come to you for any leather repair needs in/near Detroit. It’s been great working with you again – thanks for another happy customer!

Laura, Champion International Moving, LTD.

I purchased my jacket more than 10 years ago in Turkey, I have always liked the style and after so long it has sentimental value.  It had become faded and in need of repair,  I thought my only alternative was to buy new  but even with that I couldn’t find anything similar.  I came across your website and decided to send it even though I had no experience with your company or leather cleaners and was worried about not really knowing the process.  I was relieved when I received a detailed e-mail explaining what I needed which wasn’t nearly as much work as I originally thought.  Shipping was quick and easy and when I received my jacket it looked better than new, I had forgotten just how nice it was.  I plan on sending it back every year and will recommend your service to all my friends.  Thanks for everything.

MSgt. Troy, Andersen Air Force Base, Guam

Thank you for doing a fantastic job on our leather and chairs. Thanks for being such a pleasant person to chat with.

Mary Ann & Ron, Rochester Hills, Michigan

I want to thank you, Ram Leather Care, for the exceptional job you did on my vacation home’s 8 oak dining chairs. They had been very well used by wet swimsuits, snowmobile clothing and equipment, dogs teething and 20 odd years of continual year round family use. You were able to repair the worn areas and return them to the original color, but what also thrilled us was that you stabilized/leveled the legs and secured all the loose rungs. Thank you for an exceptional job, really well done!!

Sylvia D., Houghton Lake, Michigan

I sent in 2 black leather jackets, one of which was going to be thrown out, due to how brittle, cracked, stained and dried it was. They were returned to us 10 days later and were we ever shock! The really bad jacket is now supple, soft and the color is rich black….this is how it was when it was bought 14 years ago! What a great job you do! Our leathers will be sent into you at least every 2 years, if not sooner, for the worn all the time ones! THANK you!!

S. & T. Smith, Casevill, Michigan
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